shipping Policy
At Multi Marts, we are committed to delivering your orders quickly, safely, and efficiently. We currently ship orders to [insert regions/countries you serve – e.g., within the United States, Canada, and select international destinations].
Order Processing:
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has been shipped, including tracking details when available.
Shipping Times:
Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are:
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Standard Shipping: 5–10 business days
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Expedited Shipping: 2–5 business days
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International Shipping: 7–21 business days (varies by destination)
Please note that delivery times may be affected by external factors such as customs delays, public holidays, or courier disruptions beyond our control.
Shipping Costs:
Shipping costs are calculated at checkout based on your location and the weight of your order. From time to time, we may offer free shipping promotions, which will be clearly stated on our website.
International Orders:
For international shipments, customers are responsible for any applicable customs duties, import taxes, or other fees imposed by the destination country. These charges are not included in the product or shipping prices and must be paid upon delivery.
Lost or Delayed Packages:
If your order appears lost or significantly delayed, please contact us at [your@email.com] with your order number. We’ll do our best to assist you in tracking the shipment or issuing a replacement if needed.
Incorrect Shipping Information:
Please ensure all shipping details are correct at the time of purchase. We are not responsible for orders lost or delayed due to incorrect or incomplete shipping information provided by the customer.